Contact
Questions about Scratch Canvas, an order, or carrying our products? Reach us at hello@thescratchcanvas.com or call or text (612) 405-3737.
Scratch Canvas is a two-person studio based in West St. Paul, Minnesota. We sell online and at announced markets and events; there is no walk-in shop or local pickup.
Support
Ask the Studio
Scratch Canvas is the two of us, Tanner and Tara, so your message comes straight to the people behind it. We can help you judge whether it fits your cat before you buy, or choose a practical next step after it arrives.
Before you buy
Not sure Scratch Canvas suits your cat? Tell us what they scratch now and where. We will help you think it through honestly, including when a tall vertical post might suit them better.
After it arrives
Tell us how it is set up and what you have tried. We will help you choose one practical next change: the placement, the angle, or the invitation.
What helps
- what your cat scratches now, and where
- where your Scratch Canvas is, and whether it is flat or angled, if you already have one
- what you have tried so far
- a photo, if you like: attach it to your email, or text it to (612) 405-3737
Rather talk it through? Call or text (612) 405-3737. Each email above opens with a few of these prompts filled in; change or delete any of them.
What to expect
Practical help from one of us with fit, placement, angle, and the introduction. We are not veterinarians or behaviorists. If your cat’s scratching changes suddenly, or comes with other changes in behavior or health, please contact your veterinarian.
We are glad to help while you decide and after it arrives. The 14-day return window stays the same either way, and the Returns & Refunds policy has the details.
Starting fresh? See the First Scratch Plan. For product, ordering, and care questions, the FAQ is the fastest place to start.
Wholesale & events
Boutiques & local markets
Interested in carrying Scratch Canvas or inviting us to a local market? We'd love to hear from you.
To carry Scratch Canvas or invite us to a market, use the email or phone number above.